Terms & Conditions
Last Updated: August 2026
1. Acceptance of Terms
By accessing or using Venso, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our platform.
2. About Venso
Venso is a service platform that connects customers with service providers for services including but not limited to CCTV installation, broadband setup, networking solutions, computer repair, smart office solutions, and related services.
3. User Responsibilities
- Provide accurate information during registration and booking.
- Use the platform only for lawful purposes.
- Maintain the confidentiality of your account credentials.
- Do not misuse or attempt to disrupt platform operations.
4. Service Bookings
Booking requests submitted through Venso are subject to provider availability. While we strive to ensure timely service delivery, exact service times may vary depending on operational conditions.
5. Pricing & Payments
Service pricing may vary depending on service type, location, requirements, and vendor quotations. Customers are responsible for reviewing pricing details before confirming services.
6. Vendor Services
Service providers and vendors are responsible for the services they deliver. Venso acts as a platform facilitating connections between customers and service providers.
7. Cancellation & Rescheduling
Customers may request cancellation or rescheduling of bookings subject to service provider policies and operational feasibility.
8. Limitation of Liability
Venso shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform or services provided by third-party vendors.
9. Intellectual Property
All content, branding, logos, graphics, and materials available on Venso are protected by applicable intellectual property laws.
10. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact Venso through our official support channels.